1. If you are going to register on XLNation, please make sure you do not use a proxy server.
    If you use a proxy server your registration will most likely get blocked due to spammers and hackers using proxy servers to hide their real IP address.

    If your using your home or work IP address and have not received your registration email, check your spam folder.
    PLEASE DO NOT ASK TO HAVE YOUR ACCOUNT DELETED IF YOU HAVE POSTED IN THE FORUM! If so we do not delete accounts due to the mess it can make on the forum.
    Dismiss Notice
  2. Please see the following thread for more information
    XLN's future is looking bad
New Members Urgent help needed if we are to live on

CXL Platinum City No Longer Loads

Discussion in 'Tech Support' started by Abandon Ship, Jun 28, 2016.

Tags:
  1. Abandon Ship

    Abandon Ship Skilled Worker

    Joined:
    May 27, 2016
    Messages:
    57
    Likes Received:
    40
    Hello, XLN. Nice weather, huh? Anyway, one of my two cities no longer loads. The save and autosave are at the same point, and I checked appdata/focushomeinteractive/whatever, and was not able to even find that city. Has anyone else had this problem? Is there any way to back up my city?
     
  2. Abandon Ship

    Abandon Ship Skilled Worker

    Joined:
    May 27, 2016
    Messages:
    57
    Likes Received:
    40
    I just searched for it via the in-game "city finder," and it said "Central County (offline)." What does that mean? Is that the cause of all of this? How do I get it back online? Any help will be greatly appreciated!

    EDIT: I am using Steam, and I have not subscribed to any mods via Steam.
     
  3. kipate

    kipate Governor

    Joined:
    Aug 23, 2014
    Messages:
    2,380
    Likes Received:
    2,974
  4. Abandon Ship

    Abandon Ship Skilled Worker

    Joined:
    May 27, 2016
    Messages:
    57
    Likes Received:
    40
    I don't have a log file. When crashing, it always says something like "Windows will notify you when it finds the reason for the crash." I have never been notified. :unsure: Thanks, though.
     
  5. kipate

    kipate Governor

    Joined:
    Aug 23, 2014
    Messages:
    2,380
    Likes Received:
    2,974
    That is not true, there will always be a log file.
     
  6. Abandon Ship

    Abandon Ship Skilled Worker

    Joined:
    May 27, 2016
    Messages:
    57
    Likes Received:
    40
    I deep searched my whole computer. Nothing for Cities XL 2012 came up on the screen.
     
  7. ronrn

    ronrn Governor

    Joined:
    Oct 31, 2014
    Messages:
    938
    Likes Received:
    1,262
    try looking here:
    C:\Users\username\AppData\Local\Focus Home Interactive\CitiesXL\log
    it should be the .log file with the latest date/time stamp
     
    Abandon Ship likes this.
  8. Abandon Ship

    Abandon Ship Skilled Worker

    Joined:
    May 27, 2016
    Messages:
    57
    Likes Received:
    40
    Finally! Thank you. Now, to follow the tutorial!
     
(You must log in or sign up to post here.)

Share This Page