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Cities XXL Game Crash

Discussion in 'Game Play Support' started by Radiant Dawn, Oct 11, 2015.

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  1. Radiant Dawn

    Radiant Dawn Elite

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    Here we go again. From CXL Platinum to CXXL and the technical issues still persist.

    Can anyone help me figure out what the problem is this time?
    Register or to view Spoiler content!
     
  2. ronrn

    ronrn Governor

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    You will probably get some better answers later, but I would start by re-downloading the ZZZZZZ_CXXL_ENHANCED_MOD from steam. Looks like the file may be corrupted.
     
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  3. Radiant Dawn

    Radiant Dawn Elite

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    I don't think I ever downloaded such a mod as ZZZZZZ_CXXL_ENHANCED_MOD and I wouldn't know where to find it. I didn't find it anywhere on steam and I even searched for it.
     
  4. ronrn

    ronrn Governor

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    The game should run without it, it is not a dependency mod, though it seems odd that it is in the log file if never installed. Again, I'm no expert, I've just experienced corrupted file from steam before. I've never had a crash in XXL that wasn't mod related.
    Try here...
    Steam Workshop :: Cities XXL Enhanced Mod
    author: "the doctor is in"
    Current release remembers whether the view options panel was opened or closed and remembers the last location that the views options panel was moved to.

    You might try the "verify integrity of game cache..." option in the XXL/properties/local files panel
     
  5. Radiant Dawn

    Radiant Dawn Elite

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    I can't even find that mod in my paks folder.
     
  6. Radiant Dawn

    Radiant Dawn Elite

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    Well, still having problems. I tried to resolve the CXXL Enhanced Mod issue by downloading the Community Mod on XXEX, but to no avail. If anyone can take a look at the log and try to help me resolve the issue, it would be appreciated.

    Register or to view Spoiler content!

    If the problem still involves the CXXL Enhanced Mod (as it seems to), then can someone explain to me how to uninstall and manually reinstall the mod? I tried to go through Steam to do it, but I couldn't figure out how as Steam automatically installs mods for you when you subscribe to them.
     
  7. The Funky Monk

    The Funky Monk Moderator
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    Unsubscribe from the MOD.
     
  8. ronrn

    ronrn Governor

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    When you subscribe to it, Steam simply places(downloads) a mod automatically when you start the game, to your Paks folder or Mods folder if you have one. You can remove it (delete it or cut/paste it to a different folder) but Steam will just replace it each time you start the game, unless you unsubscribe to it at the workshop.
     
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  9. Radiant Dawn

    Radiant Dawn Elite

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    Ok, so this time I tried uninstalling the game and reinstalling it, along with all my downloaded content, and still the problem persists. I have no idea what I'm gonna do to resolve the issue. Any ideas?

    Register or to view Spoiler content!
     
  10. Drazicdesign

    Drazicdesign Ambasidor

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    Radiant Dawn likes this.
  11. Radiant Dawn

    Radiant Dawn Elite

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    So, I did that and still the problem persists:
    Register or to view Spoiler content!

    Looks like XXL wasn't that much of an improvement from XL after all (as if that wasn't obvious enough). Fuck FHI.
     
  12. Drazicdesign

    Drazicdesign Ambasidor

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    What moment the game crashes?
    Answers:
    1) In the launch of the game?
    2) By arriving on the planet homepage
    3) In the launch of a city?
     
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  13. ronrn

    ronrn Governor

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    Sometimes the game files get corrupted for various reasons, especially with Steam. It's happened to my game before.
    Try steam log in: Library/Cities XXL (right click): Properties/Local Files/verify integrity of game cache.
    Steam must know it has issues with transferring files or this option would not be there.
    If that doesn't work the last option is to do a clean reinstall of the game. Be sure to backup and remove/delete the mods folder and then delete the:
    c:\Programs\Steam\steamapps\common\Cities XXL folder and the
    c:\Users\username\AppData\Local\Focus Home Interactive\Cities XXL folder
    before the new install to remove any corrupted files.
     
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  14. Radiant Dawn

    Radiant Dawn Elite

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    At the launch of the game.
     
  15. Drazicdesign

    Drazicdesign Ambasidor

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    Follow the advice of "ronrn". And guidance included in my signature!
     
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  16. Radiant Dawn

    Radiant Dawn Elite

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    Thanx for the advice, however, the first tip included in your signature still did not help, so I will have to follow the second.

    Here's my log, yet again:
    Register or to view Spoiler content!

    It looks a little bit different this time. Any advice?
     
  17. Drazicdesign

    Drazicdesign Ambasidor

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    Are you sure you have no mod in your file?
    C:\Program Files (x86)\Steam\SteamApps\common\Cities XXL\Paks\mods

    and
    Are you sure of being subscribed to any mod on STEAM?
     
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  18. Radiant Dawn

    Radiant Dawn Elite

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    I followed every step according to the instructions in your signature.
     
  19. justinflo200

    justinflo200 Skilled Worker

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    Sorry to post here, but where is the log file located? My game keeps crashing and I need help. Thanks
     
  20. justinflo200

    justinflo200 Skilled Worker

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    I found it, how much of the log should I post? All of it?
     
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