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Cities XXL game loads but after a few seconds of error and closes the game

Discussion in 'Tech Support' started by Drey 2, Sep 21, 2019.

  1. Drey 2

    Drey 2 Elite

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    Nome do Evento de Problema: APPCRASH
    Nome do Aplicativo: CitiesXXL.exe
    Versão do Aplicativo: 2.0.1.5
    Carimbo de Data/Hora do Aplicativo: 00000000
    Nome do Módulo de Falhas: ntdll.dll
    Versão do Módulo de Falhas: 6.1.7601.18939
    Carimbo de Data/Hora do Módulo de Falhas: 55afd843
    Código de Exceção: c0000005
    Deslocamento de Exceção: 00022312
    Versão do sistema operacional: 6.1.7601.2.1.0.256.1
    Identificação da Localidade: 1046
    Informações Adicionais 1: 0a9e
    Informações Adicionais 2: 0a9e372d3b4ad19135b953a78882e789
    Informações Adicionais 3: 0a9e
    Informações Adicionais 4: 0a9e372d3b4ad19135b953a78882e789

    Leia nossa declaração de privacidade online:
    Política de Privacidade do Windows 7

    Se a declaração de privacidade online não estiver disponível, leia nossa declaração de privacidade offline:
    C:\Windows\system32\pt-BR\erofflps.txt
     
  2. skullz613

    skullz613 Administrator
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  3. Drey 2

    Drey 2 Elite

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  4. skullz613

    skullz613 Administrator
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    Check you have not removed any mods that have been used in your city your currently working on.

    You could try starting a new city to see if XXL will load correctly. If the game starts then there is possibly an issue with your save file.

    You can also do a test by renaming the folder under your profile to something else, then start XXL. The game will recreate the folder.
    Its under C:\Users\YOURNAME\AppData\Local\focus home interactive
    Just add some letters after the name CItiesXXL

    Also want to add that it is best not to use some of the workshop mods. We have all kind of given up on it.
    Its easier having mods in one central location so we can update and support.
     
  5. Drey 2

    Drey 2 Elite

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    [13:59:49] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:49] CORE mcFile.cpp ( 198) Error can't open file ....
    [13:59:49] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:49] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:51] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:51] LUA csScriptManager.cpp ( 523) Error BuildingInCityModularSelection:FillDescriptionPrivateWorkingFirm : firm type is nil for building=data/design/buildings/industry/businessservice/b_ind_fayeddd_floor4_t4.class
    [13:59:51] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:51] LUA csScriptManager.cpp ( 523) Error BuildingInCityModularSelection:FillDescriptionPrivateWorkingFirm : firm type is nil for building=data/design/buildings/industry/businessservice/b_ind_fayeddd_floor4_t4.class
    [13:59:51] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:51] CORE mcFile.cpp ( 198) Error can't open file ....
    [13:59:51] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:51] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:53] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:53] LUA csScriptManager.cpp ( 523) Error BuildingInCityModularSelection:FillDescriptionPrivateWorkingFirm : firm type is nil for building=data/design/buildings/industry/businessservice/b_ind_fayeddd_floor4_t4.class
    [13:59:53] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:53] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:53] CORE mcFile.cpp ( 198) Error can't open file ....
    [13:59:54] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:54] LUA csScriptManager.cpp ( 523) Error LayerScript:ClearAll() called
    [13:59:54] SCRIPT csLuaState.cpp ( 291) ErrorBuild LUA_ERRRUN : runtime error ([string "data\design\script\tutorial\achievement.lua"]:260: bad argument #2 to 'max' (number expected, got string) stack traceback: [C]: in function 'max' [string "data\design\script\tutorial\achievement.lua"]:260: in function 'Update' [string "data\design\script\tutorial\achievementsmgr..."]:189: in function 'UpdateAchievements' [string "AchievementsMgr:UpdateAchievements()"]:1: in main chunk)
    [13:59:54] SCRIPT csScriptFunction.cpp ( 164) ErrorBuild csScriptFunction::Call Lua exception in : AchievementsMgr:UpdateAchievements()

    I installed the game and entered all my projects, and in this the error appeared: this file is conronpido? or some mod is causing this problem I know it's something that conforms the game files
     
  6. skullz613

    skullz613 Administrator
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    Not 100% sure what's going on.

    Best option is to make sure your not subscribed to any workshop mods (see this post if you get an error after any are removed)
    Cities XXL - XXL Not working (mods missing message)
    , remove all the mods you have added to the mods folder and start a fresh CitiesXXL folder (place I mentioned earlier)
    This will avoid any modded files and start a new XXL folder under your profile name.

    If the basic game loads then it could of been be your city save file causing the problem.

    If you can start a new city, try adding mods back in stages to see if they are OK. If they worked before and you have not added new ones, they should be fine.
     
  7. Drey 2

    Drey 2 Elite

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    I managed to solve, I had to install mod by mod, it took me three hours to install all mods I'm not sure one of my save is done thanks for the help was paramount to solve my problem
     
    skullz613 likes this.
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